Purchase for consumption policy

Most recent review: 24 June 2026.

Overview:

We are Hackstons Limited, registered in England and Wales with company registration number 13522744 and registered at 3–4 William Street, London, SW1X 9HL, together with its subsidiaries Hackstons E-Commerce (Drinks) Limited (company registration number 15027877) and Hackstons Retail (Knightsbridge) Limited (company registration number 15025759), all with the same registered office address, together “Hackstons”.

Our contact email address is: [email protected].

We are registered with the ICO for the processing of personal data.

Personal data is information that can be used to identify a living person and includes your name, contact details and financial information.

Please read this Privacy Policy carefully and in conjunction with the Terms of Use of the website. By using and accessing this website, you agree to the collection, use, and disclosure of your personal data (as described in this Privacy Policy) and to the Terms of Use of the website. If you do not agree to this Privacy Policy, please do not supply any personal data through this website.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

We are committed to protecting your privacy. We will hold your personal data securely and in line with the UK General Data Protection Regulation and the Data Protection Act 2018. We will only transfer your personal data to third parties with your explicit consent.

We currently collect and process the following personal data:

• Name;
• Pseudonym and password (if you create an account);
• Date of birth;
• email address; and
• postal address.

We do not intentionally collect personal information from individuals under the legal drinking age, and if you are under the legal age for purchasing alcohol in your location you should not provide us with your personal data.

How we get the personal information:

The personal information we process is either provided to us directly by you for one of the following reasons:

• To sign up to our distribution list to receive updates on our products and activities;
• To set up a profile in order to use our website and services;
• To purchase products from us on our website.

Alternately we may obtain information about you from third parties acting on our behalf as data processors, including from service providers, such as:

• Companies who support our website and services;
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment;
• Our fulfilment partners in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

Any personal information we obtain from third parties will be treated in accordance with this Privacy Policy.

We use the personal data that you have given us in order to:

• Keep you updated on our activities and products;
• Contact you to discuss a transaction that you have expressed an interest in;
• Improve our products and services;
• Supply you with goods you purchase; and
• Contact you for market research purposes by email.

In addition to the specific uses set out above, we may use information we collect about you to communicate with you about your purchase or investment, provide our services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend our rights, and the rights of our users or others.

How we disclose your personal data:

We may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include disclosing to third parties who perform services on our behalf as our data processors. These include entities that perform services such as IT management, payment processing, customer support, cloud storage, fulfilment and shipping of goods you have purchased, samples you have requested, or prizes that you have won.

We may use your personal data to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen by opting in to receive communications from us.

You can decide you want us to stop sending you promotional information at any time by clicking on the link at the base of any of those communications or by emailing us at [email protected], or by changing your privacy settings in your account. Please allow two working days for such instructions to be processed.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
• We have a contractual obligation.

How we store your personal data

Your information is securely stored by us in password protected documents and only accessed by a restricted list of people within the company who need to access the personal data.

We keep your personal data for the time periods as set out below:

Links to other websites:

Our website may contain links to other websites that we think you might be interested in. Please note that if you follow one of these links, you will leave our website. We do not have control over the content of third party websites and we are therefore not responsible for the protection of any personal data you might provide to such a third party website. Any personal data you supply to a third party website would be subject to the terms and conditions of that third party website, and your personal data would be collected, stored and protected under the terms of that third party website.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us as follows:

By post: Data Privacy Officer, Hackstons Limited, 2nd Floor, 36–38 Botolph Lane, London, EC3R 8DE
Or by email: [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
The ICO’s helpline number: 0303 123 1113
The ICO’s website: https://www.ico.org.uk