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Ricki Faulkner

Head of Stock & Logistics

A client generously gifted me a six-bottle case of ultra-luxury champagne Boêrl & Kroff. After witnessing the market value increase, I made the decision to sell three bottles at a significant premium, while retaining the remaining three bottles. These were served to guests at my wedding celebration in July 2019, where their exceptional quality and rarity made them a memorable highlight of our special day.

Languages English
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Samuel Boome

Senior Account Manager

I've tried several whiskies throughout various tastings at our events and after some time my palette became more refined and Tamdhu is a personal favourite with its caramel finish. I discovered this at a tasting we had at one of our prestigious events.

Languages English
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Dominic Jacobs

Senior Account Manager

I've been drinking whiskies for over 15 years. When people ask me what's my favourite, this is like asking, what is your favourite song? Who has only one favourite song!?When people ask me this kind of question at the pub, I tell them about the distilleries – which I respect the most for their innovation and attention to craft.

Languages English, Spanish
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Bill Patel

Senior Account Manager

I spent fifteen years investing in property, so I’ve always been drawn to assets you can see and touch. Whisky casks have that too, plus something property never had: genuine scarcity. I’m still on the hunt for my favourite dram, and with the shelves in our Knightsbridge shop, that’s a very enjoyable search, though Bunnahabhain is currently in the lead. What I love most is helping clients understand exactly what they’re buying and why it makes sense for them, because the best investments, like the best whisky, get better with time and become a story worth telling.

Languages English
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Paige Harris

Client Relationship Manager

On my birthday one year, I was given a bottle of Silver Oak 2009, and it quickly became a favourite. The elegance and depth of that wine left such an impression that I haven’t found anything quite as exceptional since.

Languages English
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Bhavik Somani

Client Relationship Manager

Born and raised in London, I have spent my career cultivating long-term relationships in the property world, managing UK portfolios for international property investors. I have ventured into the whisky world both for its predictable value growth and out of a love for whisky – my favourite is a Balmenach 18!

Languages English
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Jack Merchant

Sales Manager

With nearly 15 years of experience in the prime residential property market, I have built a career on navigating complex transactions for HNW clients. At Hackstons, I apply that same strategic focus to the cask whisky market, leading a team dedicated to onboarding new clients. My move into this sector was born from a long standing appreciation for single malt whisky, a passion that now informs how I help clients secure their own tangible assets.

Languages English
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Thomas Cherry

New Business Account Manager

Having spent the majority of my working life in bars, I developed a genuine passion for whisky through hands-on experience, tasting, and learning about the variety of flavours and distilleries the industry has to offer. A particular favourite of mine is Laphroaig, due its bold, smoky character and distinctive coastal flavours. I discovered Laphroaig at one of our prestigious Whisky tastings.

Languages English
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Sam Wilson

Buying & Partnerships Manager

Before discovering fine whisky, my passion was cocktails, I was drawn to their creativity and the rhythm of life behind the bar. That changed when I first tasted Redbreast Irish Whiskey, a spirit that revealed the quiet depth and craftsmanship behind great distillation and aging. From there, I fell in love with the refinement of Cognac and, eventually, the honeyed, waxy joy of old Clynelish. What began as curiosity has become a lifelong pursuit of finding new bottles and discovering their taste and stories. At Hackstons, I’m proud to share that same spirit of discovery with every client who walks through our doors.

Languages English
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Whitney Jacobson

Retail Manager

My career in wine started in hospitality, culminating with becoming a certified Sommelier in 2015. Along the way I have had many different roles within the vine industry, including sales, broking, logistics, and admin. I was raised near the Napa Valley in California, and my travels have led me to explore wine regions around the world. While wine is my main focus, I have been excited to learn more about whisky and spirits at my time at Hackstons.Memorable drinking experience: The owner of a wine shop I worked at in the states opened a bottle of 1908 D'Oliveras Boal Madeira for the staff. It was incredible how much life was still in a wine so old, and drinking history in a glass like that was humbling. A true testament to how special wine can be.

Languages English
LinkedIn Profile Picture Guillaume Ragot

Guillaume Ragot

Retail Assistant Manager

Before discovering wine, my passion was finance—I was drawn to its complexity and structure. That changed when I began working with an independent winemaker in the Southern Rhône, where I fell in love with the beauty of such a noble product. Since then, I've worked with a producer in Jurançon and at a few wine bars in London, and what started as curiosity has grown into a true calling. My drink of choice? Any old vintage from Cornas, Côte-Rôtie, or Crozes-Hermitage, alongside a nice côte de Boeuf.

Languages English, French, Spanish
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Helena Kuzmichova

Retail Sales Executive

My journey with wine began during my second year at university in Ukraine, when I took a job selling wine in a local supermarket. What started as a student job soon became something much bigger. Bottle by bottle, conversation by conversation, I discovered a passion that has shaped my career ever since.As my knowledge grew, so did my curiosity. I travelled through the vineyards of France, Italy and Spain, learning directly from the people behind the wines. Scotland also left a lasting impression on me, where I fell in love with its dramatic landscapes, rich whisky heritage and remarkable distilleries.For as long as I can remember, I dreamed of one day working in London — a city where I could continue to grow both professionally and personally. Today, that dream is my reality. I feel incredibly fortunate to be part of the Hackstons team, surrounded by exceptional wines, rare whiskies and, most importantly, supportive colleagues who share the same passion for excellence.I truly believe that every bottle has a story, and every customer has their own reason for choosing it. Being able to connect those stories is what I enjoy most about my work.My personal motto: “The road is made by those who keep walking.”

Languages English, Russian
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Charlie Jackson

Retail Sales Executive

My passion for wine began with my first job in hospitality, where my manager would share exceptional bottles of Tuscan wine, sparking a fascination that has only grown since. One region particularly close to my heart is Ribeira Sacra, which I had the pleasure of exploring with my dad. Its breathtaking landscapes, remarkable examples of heroic viticulture and beautiful wines have made it a firm favourite. My time working at a vineyard in Sussex further deepened my appreciation for the craftsmanship and dedication behind every bottle. When it comes to my wine of choice, Barolo is hard to beat. Its captivating balance of power and elegance never fails to draw me in.

Languages English, Spanish
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Ola Mar

Office Manager

In life, there's always time to celebrate, whether it's a big milestone or a quiet moment of joy, a bottle of Ruinart Blanc De Blanc makes every occasion feel a little more special. Likewise you cant go wrong with a glass of Chablis Grand Cru. Each sip is an invitation to slow down and appreciate the artistry and tradition behind these exceptional wines.

Languages English
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Katie Kenny

Office Administrator

White wine has a special place in my heart for its refreshing qualities and versatility. The crisp, vibrant flavours can elevate any occasion, whether I'm enjoying a sunny afternoon on the patio or sharing a meal with friends. I love how white wine pairs beautifully with a variety of foods, enhancing both the dish and the experience. It’s a celebration in a glass, inviting laughter, conversation, and the simple joy of savouring life’s moments.

Languages English
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Amber Moran

Office Administrator

There’s always been something special about enjoying a perfectly chilled glass of dry rosé, or a refreshing spritz, particularly in the summer months. Enjoying these drinks with good company is my idea of a perfect night out. I love their delicate flavours and effortless elegance. Sometimes, the simplest moments shared over a beautiful drink become the most memorable.

Languages English
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Oliver Blackman

Internal Recruiter

With a background in agency recruitment across Automotive, Finance and Education, I made the move into an internal role at Hackstons to focus on building high‑performing teams within a fast growing luxury investment business. The heritage behind fine wine and whisky, and the story behind every cask or bottle, immediately drew me in, and it’s become one of the most engaging parts of my conversations with new candidates.

Languages English
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Olivia Delebarre

Ecommerce Manager

I have always been surrounded by wine, and sparkling wine in particular. I was born and raised in Saumur, in the Loire Valley, where nobody ever needed an occasion to open a bottle. After several years in fashion and lifestyle, I moved into the drinks industry nine years ago and have enjoyed every aspect of it since. I love discovering new flavours and, as a devoted foodie, I am always looking for an unexpected food and drink pairing. My choice depends on the moment: a tequila-based cocktail, a whisky served neat, or a glass (or two) of Champagne.

Languages English, French, Spanish
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Sam Chambers

Head of Content

I’ve always had a particular appreciation for Japanese whisky, with Nikka From the Barrel a firm favourite and Hibiki’s expressions offering a wonderful balance of complexity, elegance and character. I’m equally partial to a good Speyside single malt, especially lighter, more approachable whiskies with notes of caramel, toffee and honey. GlenAllachie 12 Year Old is one of my go-to pours, offering that lovely combination of rich sweetness and smooth, easy-drinking character that makes it a dram I’m always happy to come back to.

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