Age Verification

Please confirm that you are at least 18 years old

Are you over 18?

By clicking Yes, you agree to the Terms & Conditions, Privacy Policy and Cookie Policy of the Hackstons website

Stay in the know, and you could win

Join our mailing list for a chance to win a complimentary bottle of wine or spirits every month. You’ll also get the latest news and first access to exclusive events at our Knightsbridge store.

Sign Up Now

Independently verified · Updated daily

Reviews

From first-time cask owners building a collection for the future to enthusiasts searching for a special bottle, our clients are at the heart of everything we do. Their experiences, feedback, and stories offer the best insight into what it’s like to work with Hackstons.

We’re proud of every review, and even prouder of the relationships behind them.

OVERALL RATING · CASK OWNERSHIP

4.95 / 5.0
★★★★★

Aggregated from 501 verified reviews across all platforms

Trustpilot
4.9
416 reviews
Google · Head Office
4.9
59 reviews
Reviews.io
4.9
2 reviews
Video reviews
5.0
24 reviews
PLATFORM
BUSINESS

CASK OWNERSHIP · TRUSTPILOT

Trustpilot Reviews

Every cask has a story, and so does every client. Read the Trustpilot reviews from the cask owners who have trusted Hackstons with their ownership journey.

★
Trustpilot
Hackstons · Cask Ownership
4.9 ★★★★★ 416 reviews View on Trustpilot

CASK OWNERSHIP · GOOGLE

Google — Head Office

From initial enquiries and discovery calls to ongoing portfolio support, our cask ownership team at our head office is often the first point of contact for prospective cask owners. See what clients have to say about their experience with Hackstons on Google.

Google Reviews — Head Office
Hackstons Head Office · 2nd Floor, 36–38 Botolph Lane, London, EC3R 8DE
4.9 ★★★★★ 65 reviews Open in Google Maps
★★★★★
a year ago

I started my journey with Hackstons at the beginning of this year and Samuel has guided me in the best way I could have imagined: Crash courses on whisky, investments and the industry in general, he is patient, very professional, passionate and knowledgeable. The entire onboarding was smooth and enlightening! It remained exactly the same during and after the purchase of my first cask, with Samuel following up every now and then to catch up and touch base on the latest news impacting the industry. For anyone interested in whisky cask investment, Hackstons is definitely the way to go!

★★★★★
a year ago

I started investing in Whisky with Hackstons in 2022 and always found the extent of the information very knowledgable and useful. We were recently invited for a tour of the Hackstons shop in Knightsbridge where we met our portfolio manager, Sam, and the director, Alfie. We found the tour of the shop was excellent and shown wide range of whiskies which we were invited to sample. The information Freddie provided during this was very interesting. Overall, we have always been treated really well throughout our time with the company and really enjoyed our journey from cask ownership to the tour and look forward to the future. This confirmed to us that we chose the right company with Hackstons. I just want to say a special thank you to Sam who has always been helpful and professional and we look forward to continuing this journey together.

★★★★★
a year ago

A wonderful place. And kind people.

★★★★★
a year ago

Leonardo was very kind and helpful

★★★★★
a year ago

The taste is absolutely delicious.

RETAIL · GOOGLE

Google — Knightsbridge

Whether they've discovered a rare bottle, attended an exclusive tasting, or simply stopped by to explore our collection, our visitors' experiences say it best. Read Google reviews from clients who have visited the Hackstons Knightsbridge store.

Google Reviews — Google — Knightsbridge
Hackstons Knightsbridge · 3-4 William St, London SW1X 9HL
4.9 ★★★★★ 72 reviews Open in Google Maps
★★★★★
in the last week

I had a wonderful experience visiting this Hackstons whisky shop. The staff were incredibly welcoming,(specifically Whitney )friendly, and knowledgeable. They took the time to assist me, answer all my questions, and make sure I had the best possible experience. The customer service was truly outstanding, and their passion for whisky really stood out. I highly recommend this shop to anyone looking for great whisky and exceptional service. I will definitely be coming back!

★★★★★
a week ago

I had the most amazing encounter at Hackstons. So I was just passing by to check the store out, and were doing a wine tasting session and I got to join in. It was a blast. Thanks for the amazing staff, the drinks and talks and definitely the good memories. I will come back with more people lol . Rate 5🔥👌🏽

★★★★★
3 weeks ago

Great selection of unique and rare bottles with very helpful, kind people. We sampled delicious wine, gin, and scotch so were able to decide what we liked best. We will definitely be back.

★★★★★
3 weeks ago

Whitney was so knowledgeable and helpful!!! Beautiful store too. And got to try some yummy wine! Definitely coming back!!!

★★★★★
3 weeks ago

Blake provided great service as soon as I walked through the door until I left, would highly recommend

RETAIL · REVIEWS.IO

Reviews.io

Our online store is designed to make finding exceptional whisky, wine, and spirits as enjoyable as possible. See what customers have to say about their Hackstons shopping experience on Reviews.io.

Hackstons Knightsbridge

3-4 William St, London SW1X 9HL

Monday – Wednesday: 11am – 8pm

Thursday – Saturday: 11am – 9pm

Sunday: 11am – 6pm

5.0 AVG. RATING
2 TOTAL REVIEWS
R
Reviews.io
Independent verified reviews
5.0 ★★★★★ 7 reviews Open on Reviews.io

In their own words

Video Reviews

There’s no better way to understand the ownership experience than hearing from those who have lived it. Watch video testimonials from Hackstons clients, captured during our exclusive client events.

Phil

Phil

"I'd thought about cask ownership for years. Hackstons was the first team that explained it without making me feel sold to. The transparency on warehousing and provenance was the deciding factor."

Cask owner since 2024

Paul

Paul

"What surprised me most was the quarterly updates. Photos of the cask, ABV measurements, even storage conditions. It felt like a real partnership rather than a transaction."

Cask owner since 2024

Anthony

Anthony

"I've worked with brokers before — Hackstons is the only one that walked me through every option, including the ones that earned them less. That earned my trust."

Cask owner since 2024

William

William

"The bottling day at the distillery was unforgettable. Watching them draw my cask, choose the strength, design the label — that's the experience you can't put a number on."

Cask owner since 2024

✦

Ready to start your own story?

Every review on this page began with a first conversation, a first visit, or a first purchase. Whether you’re considering cask ownership or looking for your next remarkable bottle, we’d be delighted to help you begin your journey with Hackstons.